Refunds are offered at our discretion from items returned within 14 days of purchase in their original unworn, unwashed, and unaltered condition. International and expedited shipping charges are non-refundable. Size and color exchanges will be accommodated when in stock and when returned within 14 days of purchase. Any items purchased by costume studios and stylists are final sale and non-refundable, however they may be exchanged for a size under certain conditions. Any requests from costume designers and stylists must go through our PR agency.
Any items that fall outside of the return policy will be returned to the customer or a site credit will be issued at our discretion. Sale merchandise is final sale. We do not offer price adjustments on previously ordered merchandise.
Return shipping is the responsibility of the customer and refunds can take up to 30 business days to process.
Bespoke, custom, made-to-measure and pre-order merchandise is non-refundable and a 50% deposit may be required at the time of purchase.
Please contact us at email@example.com for additional details.